Please follow the following steps to send an ecard:
1. Choose your ecard
2. Fill in all of the fields and click on "Preview"
3. Preview your ecard and press “Next”
4. Select the viewing experience: Premium or Classic

When sending an ecard, there are 2 options for you to choose from. The “Classical” option allows you to send your ecard for free. Ads will be displayed on the same page as your ecard, the card will expire after 10 days and the actual card will appear smaller then the premium page. In the “Premium experience” option ads will not be displayed on the page together with your card, the card view will be much larger and the card will stay live for a whole year - all for the price of 2.99 USD.

No, unfortunately it is not possible to send an ecard to a cell phone as an MMS.

There are two types of sent ecards. If the sender chose "Classical” viewing experience, the ecard will be accessible for 10 days only. This option is free. If the sender chooses “Premium” viewing experience, the card will be visible for 365 days! This option costs USD $2.99.

Yes, it is.

Yes. To see your address book, please log into My page. Actually we help you create and update your address book by saving email addresses of people you have sent your cards to in the past, so that next time you will not need to re-type their email addresses. Once you are logged in, your address book will be visible on "Send ecard" page right next to the required fields.

No, unfortunately currently it is not possible to post our card on Facebook but this option will be available soon.

Please note that there is no “Send” button. You have to pass “Preview ecard” page first.

If you fill out your ecard and press on the button “Preview ecard", but end up on the same page, this means that you made a mistake in one or more fields. The fields are marked with red - typically it is the recipient´s or sender´s email address. Please make sure that all fields are filled out correct and click on “Preview ecard" button to go to next step.

No, you do not need to join. Just choose your card and send!

Please check and make sure that the email address is correct.

 Yes, you can!

 No, unfortunately it is currently not possible. 

We offer two options of sending an ecard. If you choose to send an ecard as a classic experience, the user will be seeing ads. Google decides the types of ads that the recipient will be seeing based on the browsing history of each user. If you prefer that there are no ads displayed next to your ecard, choose the Premium ecard experience. Your cards will be displayed in larger size and no ads will be displayed together with your ecard.

Underneath the ecard that you have received you will notice the fields ”From” and “To”. Next to these fields are the names of the sender and your own, respectively. By clicking on the name of the sender, an email will pop up with the email address pre-filled. Alternatively, you can also see the email address of the sender by pointing to the sender´s name with your cursor and the email address will appear at the bottom of your browser window.

The email of the recipient may be blocked from receiving ecards only if the recipient has marked us as “Spam” previously.

Please contact the recipient directly and ask them to add our email address ecards@123cards.com to their contact book. Also, please send us an email so that we again can send emails to that email address. Alternatively, if the recipient has another email address, you can also try to send to the other address instead.

It seems that you are confusing us with a different ecards site. We do not add Do Not Disturb labels to email addresses. Please try to send an ecard again from this website.

No, you will not be able to see in your sent emails that you have sent a card as all cards are sent directly from our website. Instead you should receive an email from us confirming that your card has been sent with a link to view your card.

We offer a free service. Unfortunately, if you have sent an ecard but changed your mind, we can not erase it - just as you wouldn´t be able to stop a card that you sent in the mail.

The cards are sent out automatically when you press the "Send" button. If the email address you have entered is not correct, you will receive an email from us with a link allowing you to access the card you have sent and change the email address of the recipient.

We always send an email informing that your card has been sent. Please check your spam filter.

Please ask the recipient to check their spam filter.

The safety level of your browser is too high, so it does not allow the card to be shown. Your settings in "Security" and "Privacy" should be adjusted to "Medium".

This is how you change the settings for "Security"

1. Open "Settings"
2. Select "Internet Options"
3. Select "Security"
4. Change the settings to "Medium"
5. Click on "Ok"

Then change the settings for "Privacy"

1. Open "Settings"
2. Select "Internet Options"
3. Select "Privacy"
4. Change the settings to "Medium"
5. Click on "Ok"

If you have installed a firewall, you may also need to adjust the settings to allow the use of cookies.

All ecards on 123cards.com are made in Flash. Therefore you need Adobe Flash Player in order to see them. You can download Flash Player here: http://get.adobe.com/flashplayer.

Adobe Flash Player is free to download and is guaranteed to be virus-free, therefore there is absolutely no risks involved in installing it.

None of the information we ask for during the picking up card process is required in order for you to see your ecard, so if you feel it is too intrusive you can skip filling out this information all together.
We use this data only to create the best experience possible for our users. We ask for a full name as it would help us deliver the emails with ecards. We ask for the date of birth so that we can send a surprise birthday ecard, that is truly awesome and unique on your birthday. We ask which country you are from, so that we will not send you newsletters with holidays and celebrations that are not relevant for you.

Magic link are sent by email to your email address. They validate that your email address is correct and let you easily create and change your password.

If you have not received a magic link from 123cards in your inbox, please check your spam filter. If it is not there, you can ask to resend it. The “Resend magic link” button appears after 60 seconds on “We´ve sent you an email" page. If you still have not received it, please check that you have entered the correct email address.

Just try with the email address that first comes to mind. If it says on the following page: “Nice to meet you! It looks like this is your first time logging in.” it means that you have used a different email address when logging in last time. Please look for the link “Click here to log in with another email address".