Please follow the following steps to send an ecard:
1. Choose your ecard
2. Fill in all of the fields, making sure none of them light up with a red error message and click on "Next"
3. Preview your ecard and press “Next”
4. Select one of the options:

• Do you wish to become a member and all your cards will be sent as premium
• Send a single premium ecard
• Send a basic ecard for free

• As a member, your experience on the site is ad-free. Nothing distracts your view and perception of the cards.
• The experience of the recipient of your card is also ad-free, meaning they will get to enjoy their card much more and not be subjected to random ad messages in the process.
• Once you start sending cards, as a member, you will get access to the cards you have received and you have sent in the past, see directly what you wrote last time and what was written back to you.
• All your cards will be sent as Premium, meaning they will be displayed 290% larger of the original size and they will not expire after 10 days - great feature if the recipient is on vacation and did not check their mail in time.
• You can send unlimited amount of Premium cards

Basic ecard is a free card. Ads will be displayed on the same page as your ecard, the card will expire after 10 days and the actual card will appear smaller then the premium ecard.
When you send a Premium card, ads will not be displayed on the page together with your card, and the card will be displayed by 290% bigger than in the original view. Premium cards do not expire.

No, the selection of cards for free and for premium members is the same.

When sending an ecard, there are 3 options for you to choose from.

• Send a “Basic ecard” option allows you to send your ecard for free. Ads will be displayed on the same page as your ecard, the card will expire after 10 days and the actual card will appear smaller then the premium page.
• When choosing “Send as Premium” option ads will not be displayed on the page together with your card, the card view will be much larger and the card will stay live indefinitely - all for the price of 2.99 USD.
• Finally, the 3rd option when sending an ecard is to become a member. Then all of your cards will be sent as Premium cards. You will start off with a 7-day trial, thereafter the price is USD 2.49 per month charged annually.

No, unfortunately it is not possible to send an ecard to a cell phone as an MMS.

There are two types of sent ecards. If the sender chose Basic ecard at check out, the ecard will be accessible for 10 days only. This option is free. If the sender chooses “Premium” experience, the card will be visible indefinitely! This option costs USD $2.49. If you are a member, all of your cards will stay visible as long as you are a member.

Yes, it is.

Yes. To see your address book, please log into My page. Actually we help you create and update your address book by saving email addresses of people you have sent your cards to in the past, so that next time you will not need to re-type their email addresses. Once you are logged in, your address book will be visible on "Send ecard" page right next to the required fields.

No, unfortunately currently it is not possible to post our card on Facebook but this option will be available soon.

Please note that there is no “Send” button. Please click “Next” to proceed.

If you fill out your ecard and press on the button “Next", but end up on the same page, this means that you made a mistake in one or more fields. The fields are marked with red - typically it is the recipient´s or sender´s email address. Please make sure that all fields are filled out correctly before proceeding.

No, you do not need to join if you choose the Premium card option each time you are sending a card. You do have to subscribe to our newsletter and become a free member if you wish to send our ecards for free. The third option is that you become a Premium member, in which case you can send unlimited amount of Premium ecards to friends and family.

Please check and make sure that the email address is correct.

 Yes, you can!

Yes, you can add as many recipients on one card as you wish! Very practical feature for a holiday season :)

We offer two options of sending an ecard: Basic and Premium. If you choose to send an ecard as a Basic card, the recipient will be seeing ads. Google decides the types of ads that the recipient will be seeing based on the browsing history of each user. If you prefer that there are no ads displayed next to your ecard, choose the Premium ecard experience. Your cards will be displayed in larger size and no ads will be displayed together with your ecard. Alternatively, you can become a member. Then all of your cards will be sent as Premium.

Underneath the ecard that you have received you will notice the fields ”From” and “To”. Next to these fields are the names of the sender and your own, respectively. By clicking on the name of the sender, an email will pop up with the email address pre-filled. Alternatively, you can also see the email address of the sender by pointing to the sender´s name with your cursor and the email address will appear at the bottom of your browser window.

Premium cards are the same cards as regular but they are displayed 290% bigger, filling the screen and enriching the experience. No ads are ever shown on the page next to your cards or the emails with information about your card. Premium ecard is really a superior way of experiencing a greeting!

The email of the recipient may be blocked from receiving ecards only if the recipient has marked us as “Spam” previously.

Please contact the recipient directly and ask them to add our email address ecards@123cards.com to their contact book. Also, please send us an email so that we can activate recipient's email address. Alternatively, if the recipient has another email address, you can also try to send to the other address instead.

It seems that you are confusing us with a different ecards site. We do not add Do Not Disturb labels to email addresses. Please try to send an ecard again from this website.

No, when you have scheduled an ecard and received a confirmation from us that your ecard has been scheduled, it is no longer possible to change it.

No, you will not be able to see in your sent emails that you have sent a card as all cards are sent directly from our website. Instead you should receive an email from us confirming that your card has been sent with a link to view your card.

Unfortunately, if you have sent an ecard but changed your mind, we can not erase it - just as you wouldn't be able to stop a card that you sent in the mail.

The cards are sent out automatically when you press the "Send" button. If the email address you have entered is not correct, you will receive an email from us with a link allowing you to access the card you have sent and change the email address of the recipient.

We always send an email informing that your card has been sent. Please check your spam filter.

Please ask the recipient to check their spam filter.

All ecards on 123cards.com are made in Flash. Therefore you need Adobe Flash Player in order to see them. You can download Flash Player here: http://get.adobe.com/flashplayer.

Adobe Flash Player is free to download and is guaranteed to be virus-free, therefore there is absolutely no risks involved in installing it.

None of the information we ask for during the picking up card process is required in order for you to see your ecard, so if you feel it is too intrusive you can skip filling out this information all together.
We use this data only to create the best experience possible for our users. We ask for a full name as it would help us deliver the emails with ecards. We ask for the date of birth so that we can send a surprise birthday ecard, that is truly awesome and unique on your birthday. We ask which country you are from, so that we will not send you newsletters with holidays and celebrations that are not relevant for you.

Currently you can only import your address book if you have a Gmail, Hotmail, Outlook or Yahoo email account. Just log in to My Page, click on the address book and you will see the sync options in the right column.

We recommend to copy and paste the email address of the recipient with a keyboard shortcut from your existing contact book. Shortcut will be different depending on which operating system is installed on your computer.

On a Windows computer:

• hold down the CTRL key
• click C to copy
• V to paste

On a Mac computer:

• hold down the Command key (⌘)
• click C to copy
• V to paste

No worries. Just enter your email address on Login page and press “Continue”. In the next step, we ask you to enter your password. Please look for the link underneath to reset your password. Once clicked, we will immediately send you a “reset password” link directly to your email address. Just click on the link in your email to log in to 123cards.com and set up a new password.

Just try with the email address that first comes to mind. If it says on the following page: “Nice to meet you! It looks like this is your first time logging in.” it means that you have used a different email address when logging in last time. Please look for the link “Click here to log in with another email address".

If you have not received a “reset password” link from 123cards in your inbox, please check your spam filter. If it is not there, you can ask to resend it. The “Resend the link” button appears after 60 seconds on “We´ve sent you an email" page. If you still have not received it, please check that you have entered the correct email address.

The free trial lasts 7 days exactly, so if your trial membership has started on December 1 at 10:30 AM, the trial will end on December 8, at 10:30 AM and your annual subscription will start.

If you wish to cancel your membership, you should go to My Page and click on the block "Account Details".
Alternatively you can click on the following link:
https://www.123cards.com/mypage/subscription/
Please click on the link "Cancel membership" at the bottom of the page to cancel your subscription.
Please note that you have to log in to access My Page. You will find the Log in button in the top right corner of 123cards.com site.

If you don't see the link "Cancel membership" link inside your "Account Details" box, it means that you are a free member. You can check your membership status by logging in, and by clicking on the blue link with your name in the top right corner. If it says "Active" under My Plan, it means that you are a Premium member. If it says "Free" under My Plan and offers you to Upgrade your account, it means that you are a free member.

All pages on our site are protected by industry standard SSL encryption provided by Geotrust. You can read more about the encryption measures by clicking on the small lock next to the URL of our site in your browser.

We do not sell our customers' email addresses. The advertising you see on our page and in emails is shown by our partners. They have the permission to show ads on our page to you but they do not have any information about our customers like their email addresses etc. Please remember that advertising is the only way for us to continue offering a free ecards service.

For payments on 123cards.com we use an internationally acclaimed payment system, Stripe, that takes security - it's utmost priority. Stripe is dedicated to integrating the latest security protocols into their online payments.
To read more about Stripe's online security you can find more information below:
https://stripe.com/docs/security/stripe