I have sent an ecard

The card is sent but recipient's email address is wrong. Can you change it for me?

We can not resend cards on your behalf.

If the email address you have entered is incorrect, and we couldn't deliver your card to the email address you provided, you will immediately receive an email from us with a link, allowing you to edit the email address of the recipient and resend your card. Please check your spam filter if you haven't received such an email from us in your inbox.

If an email address of the recipient exists, even though this might be a wrong email address, you will not receive an email from us, allowing you to edit the email address and to resend the card. In this case, please simply resend the card to the correct email address by finding your card among your "Send cards" on "My page" and clicking on the "Resent card" link on top.

The option to be able to resend your card free of charge, even though we have registered it as "delivered" is available to all Premium members. If, on the other hand, you paid a one-time fee to send your card and need to pay again to send the card to the correct email address, simply send us a note, and we'll refund you one of the charges.

Still have questions? Contact us